Refund Policy

Effective Date: 08/20/2025

1. Free Trial

We provide a 7-day free trial so you can evaluate Hourlyo before subscribing. No payment will be charged during this period.

2. Refund Eligibility

Payments made after the free trial are non-refundable. Exceptions may be made in cases of duplicate charges, billing errors, or proven technical issues that prevent service usage.

3. Subscription Cancellations

You may cancel your subscription at any time from your account settings. Your subscription will remain active until the end of the current billing period.

4. Paddle as Merchant

All payments are handled by Paddle, our Merchant of Record. Refunds, when applicable, will be processed through Paddle in accordance with their policies.

5. Contact

If you believe you are eligible for a refund, please contact us at support@hourlyo.com and provide relevant details for review.